Privacy Policy

FlickBit Creative is a trading name of Flickbit Limited, a company registered in Scotland under company number SC849131. Our registered office is 7 Carnie Avenue, Elrick, Westhill, Aberdeenshire, AB32 6HS, Scotland, United Kingdom.

Flickbit Limited is the controller of personal information collected through this website.

If you have questions about this Privacy Policy or how we use your personal information, contact us at douglas@flickbitcreative.com.

When you submit an enquiry through our website, we may collect:

• your name;
• work email address;
• company name;
• company website, if provided;
• your role, if provided;
• information about what you are trying to improve; and
• any information you choose to include in your message.

The contact form also uses a hidden anti-spam field designed to identify automated submissions.

We do not intentionally collect payment information, telephone numbers or special-category personal information through the website.

We use information submitted through the website to:

• respond to enquiries;
• communicate with prospective customers;
• understand your requirements;
• discuss our creative, advertising and related services;
• protect the website and contact form from spam or abuse; and
• maintain appropriate business correspondence and records.

Our lawful basis for processing enquiry information is generally our legitimate interests in responding to business enquiries, developing customer relationships and operating our business. Where processing is necessary to take steps at your request before entering into a contract, we may also rely on contractual necessity.

Contact-form submissions are validated by our website server and transmitted securely to our email provider. We do not currently maintain a separate website database containing contact-form submissions.

Enquiries are delivered to our FlickBit Creative business email account and may remain there as part of our normal business correspondence.

We use third-party providers to operate the website and process enquiries. These currently include:

• Resend — used to transmit contact-form enquiries by email. Information contained in your submission is transmitted to Resend for this purpose. Resend may retain information relating to sent messages in accordance with its own retention practices.
• Hostinger — provides our business email service and stores emails received by us.
• Lovable — provides technology used to build and host/serve the website and may process standard technical request information required to deliver the website.
• Google Fonts — our website currently retrieves certain fonts from Google's servers. When your browser requests these fonts, technical information such as your IP address and user-agent information may be transmitted to Google.

We use service providers only where reasonably necessary to operate our website and business.

Some of our technology providers may process information outside the United Kingdom, including in the United States.

Where UK data-protection law requires safeguards for an international transfer, we seek to rely on appropriate safeguards provided by the relevant service provider or another lawful transfer mechanism.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, establishing or defending legal claims, and complying with applicable legal obligations.

The retention periods applied by third-party service providers to information held within their systems may be governed by their own retention policies.

At the date of this Privacy Policy, the published FlickBit Creative website does not intentionally use analytics, advertising pixels or non-essential cookies, and we do not use website cookies to track visitors for advertising purposes.

If we introduce analytics, advertising technologies or other non-essential cookies in the future, we will update our privacy information and implement consent controls where required.

We do not sell your personal information.

We may share personal information with service providers that help us operate our website, communications and business, and with professional advisers, regulators, courts, law-enforcement bodies or other parties where disclosure is required or permitted by law.

Depending on the circumstances, UK data-protection law may give you rights including the right to:

• request access to your personal information;
• ask us to correct inaccurate information;
• ask us to erase your information;
• ask us to restrict certain processing;
• object to processing based on legitimate interests; and
• request transfer of certain information where the right to data portability applies.

These rights are subject to applicable legal conditions and exemptions.

To exercise a data-protection right, contact douglas@flickbitcreative.com.

If you have concerns about how we handle your personal information, please contact us first so that we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data-protection regulator.

We may update this Privacy Policy when our website, services, technology providers or legal obligations change. The latest version will be published on this page with an updated revision date.